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Shafirah binti Nor Din
Manager (Customer Communication), Retail Division,
Tenaga Nasional Berhad (TNB)
Malaysia
She brings together engineering, stakeholder engagement and strategic communications. Her current work focuses on customer-centric communication for electricity tariffs, energy efficiency and evolving energy solutions.
Sessions
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22-Sep-2026KNOWLEDGE HUB THEATRE 1Advancing Customer-Centric Digital Platform for the Future Utility
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